All in one in MRI services

Partner solutions – extend your MRI service capabilities with Rumo Tech

We support service providers worldwide with advanced cryogenic services, Siemens MRI remote support and specialized engineering, enabling you to offer complete solutions to your customers with confidence

A professional partnership for MRI service providers

Many MRI service providers deliver excellent on-site maintenance, but may not have access to specialized cryogenic expertise, Siemens-focused remote support or advanced tools for high-complexity procedures. Rumo Tech bridges this gap by acting as your technical extension, providing engineering support, cold chain services, remote diagnostics and complex procedures on behalf of your company — always in a confidential, white-label model

Expand your service capabilities

Offer cryogenic, ramping, cooldown and high-complexity procedures without hiring additional specialists.

Siemens remote support for your clients

Provide global Siemens MRI remote diagnostics and real-time troubleshooting under your own brand.

White-Label collaboration

We represent your company — your client remains your client. Total confidentiality and transparency.

Let’s build a powerful MRI Service partnership together

Siemens MRI remote support for worldwide partners

Specialized cryogenic services for service providers

Engineering collaboration for high complexity jobs

Our Siemens-exclusive tech support allows service providers around the world to offer real-time diagnostics, tuning, system troubleshooting, DICOM support, coil analysis and more — all under your own service platform. This expands your value without increasing your operational cost.

We perform cold head replacement, helium refill, cooldown, ramping and cryogenic stabilization for your customers when your team needs additional support. Our engineers become your cryogenic department, delivering OEM-aligned procedures with precision.

Whether you need assistance with magnet recovery, installation, de-installation, shimming, or advanced MRI procedures, our team integrates seamlessly with your operations. We work in cooperation with your engineers to ensure fast, reliable, and technically accurate service delivery.

Recent service cases across multiple facilities

From urgent system errors to performance issues, our recent interventions have restored MRI operations, guided onsite teams, and prevented extended downtime in several imaging centers throughout the region.

Frequently asked questions about our partner program

How does the partnership with Rumo Tech work?

We operate as an extension of your company, providing cryogenic services, Siemens MRI remote support and advanced engineering under a white-label model. Your client remains your client — we support your team, not replace it.

What services can you provide on behalf of my company?

We offer cold head replacement, helium refills, ramping, cooldown, shimming, installation/de-install, cryogenic diagnostics and full Siemens MRI remote support. You choose the services you want us to cover.

Do you only support Siemens MRI systems?

For remote support, yes — Siemens MRI is our specialty. For cryogenic services and on-site procedures, we support all major OEMs, including GE, Philips, Canon and Hitachi.

Is remote support secure for my client’s MRI?

Yes. We use encrypted access channels and follow strict technical protocols. Only system-level operational data is accessible — never patient information.

Can we use your tools and expertise without outsourcing the entire job?

Absolutely. Many partners rely on our specialized tooling (Tesla meters, cryogenic instrumentation, ramping equipment) or engineering oversight while keeping their technical team in the lead.